Skype for Business in Office 365 is a powerful tool that enables users to easily connect and communicate in real-time with co-workers and external business partners. This topic is intended for organizations that want to launch or help increase the effective usage of Skype for Business.

*Microsoft recently announced that their future vision for intelligent communications involves bringing the capabilities of Skype for Business in the cloud into Microsoft Teams. So if you haven’t started using Skype for Business in Office 365 yet, a recommendation is to evaluate Microsoft Teams. Microsoft will continue to support Skype for Business. Read our blog posts on whether your organization is ready for Teams here, and 5 things you should know about Teams meetings here.

Topic Overview

  • Overview of the benefits of Skype for Business
  • How to get started across devices
  • Real-life, best practices of effective usage

The Videos

This topic includes 4 videos.

A quick overview of Skype for Business

Duration 1:14 min

In this quick overview video, users will be introduced to the main highlights of Skype for Business. This video can effectively be used as a “teaser” video in newsletters or enterprise social media to spark interest.

Connect and Communicate using Skype for Business

Duration 4:28

In this introduction video, viewers are given a quick overview of the benefits of Skype for Business and shown how to get started using it. After watching this video, users will:

  • Understand the benefits of Skype for Business
  • Know how to access Skype for Business across devices
  • Be able to change their profile picture and get started using the tool

Easily Connect using Skype for Business

Duration 9:38

In this story-based tutorial, users will see how Skype for Business can effectively be used in real life to quickly solve issues by collaborating with co-workers and external business partners using Skype for Business. The story-based tutorial is designed to inspire, motivate and educate users.

After watching this story-based tutorial, users will know how to:

  • Use presence and permissions
  • Add contacts and create groups
  • Tag people for status changes
  • Connect with external business users
  • Review conversation history

Meet Online using Skype for Business

Duration 10:00 min

In this story-based tutorial, users will see how Skype for Business can effectively be used in real life to collaborate online, make video phone calls and conduct online meetings. The story-based tutorial is designed to inspire, motivate and educate users to increase their productivity.

After watching this story-based tutorial, users will know how to:

  • Respond to email via instant messaging
  • Make voice and video calls
  • Share screens
  • Schedule online meetings
  • Prepare and conduct Skype for Business meetings